What are You Looking At?

Citibank brings in the views

Andy Spears
2 min readJun 18, 2024
Photo by Kasper Rasmussen on Unsplash

Ah, yes. Standing in amazement that a company that bilks customers as often as Citibank does still earns business — and tons of money.

That’s what I imagine, anyway.

Taking a look at my stats for the past week, I noted that the story that got the most views (not reads) was a tale of deception and greed.

Viewers flocked to read of the imminent demise of a giant — only to walk away in fear that such a nefarious malcontent not only weathered the storm of being held accountable, but also found a way to keep thriving.

The giant: Citibank.

While this story got a good number of views, the reads were lacking — consumers cynically walking away before 30 seconds because they’ve seen this movie before.

Here’s my most viewed story from last week — a piece I wrote in November of 2023:

Big banks are notorious for screwing their customers, and Citibank is no exception. From unlawful debt collection to discriminatory lending…



Andy Spears

Writer and policy advocate living in Nashville, TN —Public Policy Ph.D. — writes on education policy, consumer affairs, and more . . .