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What are You Looking At?
Citibank brings in the views
Ah, yes. Standing in amazement that a company that bilks customers as often as Citibank does still earns business — and tons of money.
That’s what I imagine, anyway.
Taking a look at my stats for the past week, I noted that the story that got the most views (not reads) was a tale of deception and greed.
Viewers flocked to read of the imminent demise of a giant — only to walk away in fear that such a nefarious malcontent not only weathered the storm of being held accountable, but also found a way to keep thriving.
The giant: Citibank.
While this story got a good number of views, the reads were lacking — consumers cynically walking away before 30 seconds because they’ve seen this movie before.
Here’s my most viewed story from last week — a piece I wrote in November of 2023:
Big banks are notorious for screwing their customers, and Citibank is no exception. From unlawful debt collection to discriminatory lending practices, this giant is green with cash and mean for more.
Are there other choices?
Yes!
Community banks and credit unions are usually better options — and many offer more favorable loan terms and better account features.
There are also online-only banks that tend to earn profits by having less people employed — rather than by cutting corners on customer service like the Big Banks.
In any case, thanks for checking out my work on consumer finance.
