What are You Looking At?

Citibank brings in the views

Andy Spears
2 min readJun 18, 2024
Photo by Kasper Rasmussen on Unsplash

Ah, yes. Standing in amazement that a company that bilks customers as often as Citibank does still earns business — and tons of money.

That’s what I imagine, anyway.

Taking a look at my stats for the past week, I noted that the story that got the most views (not reads) was a tale of deception and greed.

Viewers flocked to read of the imminent demise of a giant — only to walk away in fear that such a nefarious malcontent not only weathered the storm of being held accountable, but also found a way to keep thriving.

The giant: Citibank.

While this story got a good number of views, the reads were lacking — consumers cynically walking away before 30 seconds because they’ve seen this movie before.

Here’s my most viewed story from last week — a piece I wrote in November of 2023:

Big banks are notorious for screwing their customers, and Citibank is no exception. From unlawful debt collection to discriminatory lending…

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Andy Spears

Writer and policy advocate living in Nashville, TN —Public Policy Ph.D. — writes on education policy, consumer affairs, and more . . .