Andy Spears
Jun 26, 2023

The use of digital "dark patterns" is truly unsettling- other businesses that use these tricks include credit bureaus, which sell essentially useless credit monitoring services (you can freeze credit for free and get annual credit reports for free, too) - but customers are tracked and tricked and sign up or are signed up and then get charged. I'm a Prime member and signed up voluntarily, but - signing up and canceling should be easy and voluntary.

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Andy Spears
Andy Spears

Written by Andy Spears

Writer and policy advocate living in Nashville, TN —Public Policy Ph.D. — writes on education policy, consumer affairs, and more . . .

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