The Path to an $18M Fine is Paved with Good Intentions

Brigit App and a subscription you couldn’t cancel

Andy Spears
2 min readNov 16, 2023

--

Photo by Rami Al-zayat on Unsplash

App-based nonbank lender Brigit was recently hit with an $18 million fine by the Federal Trade Commission (FTC).

The crux of the enforcement action was that Brigit’s subscription was incredibly difficult to cancel. As a result, customers were charged even after…

--

--

Andy Spears

Writer and policy advocate living in Nashville, TN —Public Policy Ph.D. — writes on education policy, consumer affairs, and more . . .