Consumer Bureau Issues Guidelines on Fraud and Dispute Rights

The Consumer Financial Protection Bureau (CFPB) has issued guidance for consumers facing issues around electronic fraud, the right to dispute charges, and the responsibilities of banks.

Specifically, the CFPB guidelines clarify:

— Consumers can dispute charges as unauthorized even if they were fraudulently induced to share their account access information or if they were negligent

— Consumers’ dispute rights cannot be waived, including by terms in the bank agreement that…