Andy Spears
Sep 13, 2023

Ah, yes, endless blame shifting. I had a similar problem when I booked a hotel through a third party site. My flight got cancelled, but I couldn't cancel the hotel b/c the hotel said I booked third party and the vendor said the hotel wouldn't let them cancel. Each customer service call was just a chance to blame someone else - and I wasn't getting my money back.

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Andy Spears
Andy Spears

Written by Andy Spears

Writer and policy advocate living in Nashville, TN —Public Policy Ph.D. — writes on education policy, consumer affairs, and more . . .

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